Terms & Condtions
Welcome to Oesis Galle
House Rules:
-
Occupancy Limits:
-
Only the registered number of guests at the time of check-in are allowed to stay in the villa. No additional guests are permitted.
-
Visitors beyond this limit must be approved in advance.
-
-
Reservation and Payment:
-
To secure a reservation, a 10% deposit is required.
-
Full payment is due 3 days before the check-in date.
-
We accept payments through Bank Account Transfers.
-
-
Cancellation Policy:
-
Cancellations made 14 days prior to the check-in date will receive a full refund.
-
Cancellations made within 14 days of the check-in date will not be eligible for a refund.
-
-
Check-In/Check-Out:
-
Check-in time is 2.00 p.m. and check-out time is 11.00 a.m..
-
Early check-ins or late check-outs may be accommodated based on availability and with prior approval.
-
-
Smoking Policy:
-
Our property is strictly non-smoking. Smoking is only allowed in designated outdoor areas.
-
A cleaning fee will be charged for violations of the smoking policy.
-
-
Pets:
-
Pets are not allowed on the premises.
-
Guests bringing unauthorised pets may be subject to additional cleaning fees.
-
-
Noise and Respectful Behaviour:
-
Excessive noise that disturbs neighbors is not permitted.
-
-
Damages and Losses:
-
Guests are responsible for any damages or losses to the property and its contents during their stay.
-
A security deposit may be required and will be refunded after the property has been inspected.
-
-
Security and Safety:
-
Guests are responsible for securing the property during their stay.
-
In case of emergency, contact 119.
-
-
Indemnity:
-
Guests agree to indemnify and hold Oesis Galle harmless from any claims, losses, or damages.
-
-
Changes to Reservation:
-
Changes to reservations are subject to availability and may be subject to additional fees.
-
Contact Information:
-
Property Manager: Asanka Patabadige
-
Email: oesislankaltd@gmail.com
-
Phone: +94702693713
Agreement:
By booking and staying at Oesis Galle, guests agree to abide by these Terms and Conditions and House Rules. Oesis Galle reserves the right to amend these terms as necessary.